Quick start
- Sign into the console, confirm the business and connect WeChat or Web Chat.
- Send a test message, reply manually in the workspace and verify receipt.
- Prepare knowledge, adapt templates, invite members and set notifications.
- Choose an AI mode and separately verify consent and readiness. Check points and purchases in Billing.
After signing in to the operations console, confirm the current workspace, then configure channels, knowledge, members, and alerts.
- Operations console manages integrations, knowledge, policies, members, billing, and audit records.
- Agent workspace handles conversations, AI suggestions, edits, and final replies.
Use an individual account for every team member so actions remain attributable.